Business Analyst (BA)
A Business Analyst (BA) is a critical individual to any workflow software or Business Process (BPM) project. They analyze the organization and document the business and/or process and systems. They then assess the business model and the overall integration with technology. From the IIBA, here is a BA’s overall function:
The Business Analyst is an agent of change. Business Analysis is a disciplined approach for introducing and managing change to organizations, whether they are for-profit businesses, governments, or non-profits.
Business analysis is used to identify and articulate the need for change in how organizations work, and to facilitate that change. As business analysts, we identify and define the solutions that will maximize the value delivered by an organization to its stakeholders. Business analysts work across all levels of an organization and may be involved in everything from defining strategy, to creating the enterprise architecture, to taking a leadership role by defining the goals and requirements for programs and projects or supporting continuous improvement in its technology and processes.
In Business Process Management Software implementations, they play a critical role in transforming business, and digitizing process.